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Great Escape Gift Voucher Terms and Conditions
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Do I have to stay within the gift voucher expiry period ?
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How do I purchase a gift voucher?
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Terms and Conditions of Gift Voucher use
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Where can I use my Gift Voucher?
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Can I use my Gift Voucher to book online?
MOLLYMOOK
PORT STEPHENS
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Public Holiday and group surcharges
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Are there Halal options?
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Can I reserve a table at the Pool Bar?
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I don’t eat seafood, will there be another meat option on the menu at Rick Stein?
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Are children allowed in the restaurants?
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BYO
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Cakeage
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Are there any GF/DF/Vegan options at your restaurants?
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Do the restaurants have a dress code?
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Do I have to book?
MOLLYMOOK
PORT STEPHENS
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Can I use the facilities at the Mollymook hotels if I’m staying at Bannisters Beach House
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What are the terms and conditions for the Bannisters Guest Preferences Competition?
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Is there parking at the hotels/is it included in the rate?
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Do you have wifi?
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Do you offer a babysitting service or creche?
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Are there lifts at the hotels/are there lots of stairs?
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Are there safes in the rooms?
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How many people does Bannisters Beach House sleep?
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How far is Bannisters Beach House from the Mollymook hotels?
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Are there cots available for the room?
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Are children allowed?
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What is included in breakfast?
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Are your rooms accommodating of twin share?
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How many people do the rooms sleep?
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What time is check-in and check-out?
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Can I use the pool at By the Sea if I’m staying at Pavilion (and vice versa)?
MOLLYMOOK
PORT STEPHENS
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Cancellation policy/terms and conditions
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Is there a minimum stay?
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What does ‘Check-Out Only’ mean on your website?
MOLLYMOOK
PORT STEPHENS
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Day Spa Terms and Conditions
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Can I claim my treatment on my private health fund?
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Do you offer in-room massages?
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Where is the day spa?